New Device Setup
New phone, tablet, or computer up and running — with a personal lesson so you feel confident.
$119 one-time ~90 min
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Your Pace Tech
Patient, in-home tech help — for seniors in Lancaster.
The same trusted local person every time. Not a call center.
Veteran-Owned • 16 Years in Technology • Background-Checked & Insured
Technology should make life easier, not stressful.
I'm Ben — a local dad, veteran, and technology professional with 16 years of experience. I help older adults across Lancaster County feel confident with their phones, tablets, computers, and TVs. I come to you, work at your pace, and never use confusing jargon. No question is too small, and I never rush.
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Senior Tech Safety Check
Worried about scams, fraud, or whether your accounts are safe? In about 90 minutes I'll check your devices and accounts for safety, set up scam protection, secure your passwords, run important updates, and leave you a simple printed 'stay safe' guide — all explained in plain language. It's the #1 thing families ask me for.
- Scam and fraud protection setup
- Account security review
- Password cleanup and secure storage
- Device health check and important updates
- Printed plain-language 'stay safe' guide
The easiest way for an out-of-town son or daughter to know mom or dad is protected.
$129 intro price ~90 min
Book a Safety Check
Other Ways I Can Help
Fixed price, in your home, at your pace.
Video-Calling Setup
See and talk to family anytime — set up, practiced, and ready to go.
$89 one-time ~60 min
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Home Wi-Fi & Devices Tune-Up
Faster internet, all devices connected, printer working — everything running the way it should.
$109 one-time ~75–90 min
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Why Your Pace Tech — Not a Big Chain
The big tech-support chains send a different stranger each time, want to finish quickly and move on, and run through a call center. I'm the opposite — and usually for a similar price.
- The same trusted person every visit — I know you and your devices, you know me.
- I teach you, patiently — I'll show you how and never make you feel rushed or foolish.
- A real local neighbor — veteran-owned, background-checked, not a national dispatch.
- I keep your family in the loop — something a call center simply can't do.
Why Families Trust Me
- Veteran-owned and family-run — by a local dad you can trust
- 16 years of professional technology experience
- Background-checked and insured — for your peace of mind
- Patient and friendly — explained simply, as many times as you need
- In your home — no unplugging devices or driving anywhere
- Local — a real Lancaster neighbor, not a call center
- Honest — I'll never sell you things you don't need
You can count on me
Veteran-Owned
Serving those who served.
16 Years in Technology
Professional IT experience.
Background-Checked & Insured
Your safety comes first.
No-Worry Guarantee
No charge if I can't help.
No-Worry Guarantee
If I can't help with your problem or point you to a clear next step, you won't be charged for the visit. You'll always know the cost before we begin, and I'll never surprise you with a bill.
Service Area
Proudly serving Lancaster City and surrounding communities, including Lititz, Ephrata, Mount Joy, Manheim, Elizabethtown, Columbia, Willow Street, Strasburg, Leola, New Holland, Millersville. Not sure if you're in my area? Just ask — if you're nearby, I'll do my best to help.
Tech Tips & Scam Alerts
Plain-language articles to help you stay safe.
scams ai
The Grandparent Scam Has a New Weapon: AI Voices
Scammers can now clone a family member's voice using AI and use it to trick you into sending money. Here's how to recognize it and protect yourself.
scam protection phone safety
5 Signs Someone Is Trying to Scam You by Phone
Phone scammers are getting smarter every year. Here are five warning signs that a call or text message isn't what it seems — and exactly what to do.
scam protection phone safety
The One Rule That Stops Most Phone Scams Cold
There's a simple rule that protects you from almost every phone scam. It takes ten seconds to learn and could save you thousands of dollars.
Common questions
More questions? Ask me directly.
What areas do you serve?
I serve Lancaster City and surrounding communities including Lititz, Ephrata, Mount Joy, Manheim, Elizabethtown, Columbia, Willow Street, Strasburg, Leola, and New Holland. Not sure if you're in my area? Just ask — if you're nearby, I'll do my best to help.
How much does a visit cost?
Fixed-price packages start at $89. The hourly rate is $75/hour with a one-hour minimum. Your first visit assessment is $75, and if you book a package that same day, the $75 is applied toward the package cost. You'll always know the price before we begin — no surprises.
Do I need to bring my devices anywhere?
No — I come to you. All visits are in-home, so your devices stay right where they are. No unplugging, no driving, no hassle.
Can my adult child arrange and pay for a visit?
Absolutely. Many of my clients are arranged and paid for by a son, daughter, or grandchild. I'll keep the family informed and can send a short summary after the visit so they have peace of mind without the drive.
Ready for friendly help?
Call or text Ben directly, or use the contact form and I'll get back to you the same day. Adult children are welcome to call on a parent's behalf.