About Ben

Why I started Your Pace Tech

After 16 years working in technology — and as a veteran and a dad — I know how to solve tech problems and, just as importantly, how to explain them simply and patiently. I started Your Pace Tech because too many older adults feel talked-down-to or rushed by tech support. That's not how I work.

Whatever you'd like to learn or fix, I'll help you get there at your own pace — and you'll understand it when we're done. No confusing jargon. No rushing off to the next appointment. No question is too small.

A bit about me

• Lancaster County local — I live and work in this community.
• U.S. veteran — service and integrity are values I carry into everything I do.
• 16 years of professional IT experience across a wide range of technologies.
• A dad — I understand how important it is to know your family is safe and connected.
• Background-checked and insured — for your complete peace of mind.

How I work

Every visit is in your home. I bring everything I need — you don't have to unplug anything or drive anywhere. I work at your pace, not mine. If you want me to slow down, repeat something, or explain it a different way — that's exactly what I'm here for.

You'll always know the cost before we begin. If I can't help with your problem or point you to a clear next step, you won't be charged. That's my No-Worry Guarantee.